Shipping Policy
Orders confirmed before 12:00 p.m. (CET), Monday to Friday, are processed the same day from our warehouse in France (excluding weekends, French public holidays, and warehouse closure days**). If your order is confirmed outside these hours, it will be processed on the next business day.
Shipping & Delivery for EU and UK
We ship to the following countries:
| EU Zones*: | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden |
| Export Zones: | Andorra, Iceland, Norway, Switzerland, United Kingdom |
*Excludes Ceuta & Melilla, Åland Islands, Azores, Canary Islands, DHL Packstation, DOM-TOM (Martinique / Guadeloupe / Guyana / Réunion / Mayotte / French Polynesia / St Barthelemy / St. Martin / Saint Pierre and Miquelon / Wallis and Futuna / New Caledonia), Faroe Islands, Greenland, Guernsey and Jersey (The Channel Islands), Hong Kong.
| Standard (3/4d)* | Express (1/2d)* |
|
Orders under 100€ = 8€ Orders over 100€ = Free |
EU Zones: 14€ |
|
Orders over £100 = Free |
Export Zones: No Express Shipping Available |
Express Delivery – DHL Express Courier:
You can modify your express delivery option free of charge after shipment via DHL’s On Demand Delivery service (Available options include: home delivery, pickup point, DHL locker, address change, rescheduled delivery, and more)
*Estimated delivery times apply once the parcel has been dispatched from our warehouse. Delivery times for Zone 3 may be delayed by 1–2 business days due to customs clearance.
**Closure dates: 01/11/2025, 11/11/2025, 25/12/2025, 26/12/2025, 01/01/2026, 02/01/2026, 06/04/2026, 01/05/2026, 08/05/2026, 14/05/2026, 25/05/2026, 14/07/2026, 15/08/2026, 01/11/2026, 11/11/2026, 25/12/2026.
*** Please refer to Terms and Conditions for more information.